This Privacy Policy outlines the practices of HawthorneHaven Appliance Repair concerning the collection, use, and sharing of your information when you visit our website or contact us via phone or our service request form. By using our services, you agree to this Privacy Policy.

Information Collection

We collect information you provide directly to us, such as your name, phone number, and email address when you fill out our call request form or contact us directly. We may also collect non-personal browsing data through cookies or web beacons to enhance user experience and website performance.

Use of Information

The information we collect is used to respond to your service requests and to communicate with you about our services. By submitting a service request form or contacting us, you allow us and our partners to contact you via phone, email, or text for service-related purposes.

Sharing of Information

Your information may be shared with our trusted partners who assist us in operating our website, conducting our business, or servicing you. These partners are required to keep the information confidential and use it solely for agreed-upon purposes.

Waiver of Legal Action

Users agree to resolve any disputes with us through direct negotiation and waive their right to sue or take any legal action beyond this process. The maximum compensation for any claims related to our website or services is limited to $100. Additionally, each party will bear their own legal fees and expenses.

Opt-Out

If you do not wish to be contacted by us or our partners, you may opt-out by calling (310) 742-5254. Please provide your name and contact details so we can ensure you are removed from our communication list.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. By continuing to use our services, you accept the terms of the revised policy.

This Privacy Policy is effective as of the latest update and complies with applicable U.S. law regarding privacy practices for informational websites without transaction processing.